I have been a fan of Need That Look on Facebook for some time now, but I’ve never actually used their website. However I was finally sold on making a purchase, when this awesome Christmas Jumper came up on my Facebook feed.
With £5 off, making it £19.95, it was still a bit expensive – but its OLAF, so how could I resist? Besides, Christmas jumpers can be sort of pricey so it really wasn’t that bad!
I placed my order on 23rd September, paying £23.90 including postage. I received an email confirmation of my order, within minutes of placing it. The next day, I received another email – this time telling me that the status of my order had changed to “awaiting shipping”. I felt really pleased that the company was keeping me so up to date and I hoped it wouldn’t be too long before the jumper arrived. Sadly however, it was 30th September before I had another email, telling my status was now “shipped”. I was also informed that the delivery would be by Royal Mail, 1st Class Signed For. The jumper arrived on October 1st, just over a week from when I ordered it.
To tell you the truth, a week for delivery isn’t that bad and if I’d ordered from Ebay, I wouldn’t have expected anything different. However with recent orders from Asda, Next, Tesco and H&M – I’ve gotten a little used to next day delivery, or at least delivery within a day or two. For me, had the item been dispatched sooner, but taken longer in the mail, this would somehow have felt more acceptable. But instead, having the jumper ready to dispatch the very next day after I ordered it, but taking six days to get in the mail, seems somehow less acceptable.
Anyway the jumper is here and at first glance I was really pleased with it. However I soon realised that the nose was supposed to sort of stick out and on further inspection, I realised that because of that, the jumper actually had two big holes in it.
The chances are, I’m not going to wear this jumper very much. One or two days at the most. As such I suppose the fact it had these holes isn’t that bad, but it is however a little disappointing. Not only that, but the jumper smells really disgusting. I can’t quite place what the smell is, but I’m absolutely sure I’m going to have to wash it before wearing it at Christmas. There are now two other similar jumpers for sale on the site and I almost wish I’d got one of those instead. They don’t have the sticking out nose thing but at the same time, the writing looks a little strange on them.
To say I’m not very satisfied with my purchase, would be a bit of an understatement. However I probably won’t bother sending it back or doing anything about it because as I said, I’ll only likely wear it once. My main reason for even posting about it is to alert people of my one and only experience with the company and really to admit that I probably won’t be using them again.